Worked great at start, then after update…the trouble began.

This app was fantastic when I first downloaded it. I couldnt believe that a free app was so incredibly useful, stable and functional. It recorded both video and sequenced stills. It was very controllable. It was stable. It worked perfectly. I live with housemates, and there is one in particular who likes to go to my desk while Im out. She roots around in my personal belongings…not taking anything, just snooping. Violating my privacy. This app gave me a day-by-day video account of her arrogance.

Then, Tristero Consulting created an update to the app. It changed it from a free, functional app; to one that no longer functions, and half the features on the app became disabled so that you are forced to "Upgrade" (Pay Money) to regain functionality. I am naming this practice, "Software Extortion." Yes, download our "free" app, and then later well send Vito around to collect payment.

To make matters worse, now the app produces garbage files that cannot be opened. Not the great jpeg or mp4 files that were originally produced, but unknown, non-format files that has who knows what in them. After downloading Tristeros own update, the app is now useless.

I emailed Tristero about this, and they replied by asking me to email them the useless garbage files. Hmmmmm, email a strange company files from my computer that resulted from new code that they put onto my computer themselves? The probability that funny business exists is quite low. However, when in doubt its always best to err on the conservative side. A side that says, "Are you freakin kidding me?!"

Tristero, if I were you I would get my sh*t together PRONTO, before you become a footnote of OS X history.

PRESENT RECOMMENDATION: Not worth it. Even if the company fixes the software, theyve already blown their credibility.

To the many app buyers out there: If you dont exercise some discrimination and principle when buying software, the net result is you getting shafted constantly. We (thats you and me) cause bad software. We get it handed to us because we dont demand better. So, naturally software companies are only too happy to indulge our lack of discernment. Its our fault, not theirs.

mactasstic about iSentry Legacy